Frequently Asking Questions

If you have additional question, please contact us at support@crystanova.com, we will contact you within an hours.

We offer a wide range of sculptures, including abstract, modern, contemporary, and traditional styles, crafted from Crystal & metal.

Each crystal comes with a care guide based on its material. Generally, it’s best to keep your crystal away from direct sunlight, humidity, and dust. Regular cleaning with a soft cloth is recommended.

Yes! We offer free shipping on all orders, no matter where you are.

We provide high-quality images of all our sculptures, and if you’re in Czechia, you’re welcome to visit our gallery to see the pieces in person. Additionally, we can arrange a video call and showcase the sculptures live, so you can view the details and dimensions from the comfort of your own home.

Many of our sculptures are one-of-a-kind pieces, but we also offer limited edition collections. Each sculpture’s details will be listed on the product page.

Yes! We offer gift wrapping and can include a personalized message for special occasions.

While we don’t offer custom designs, we do have a wide variety of sizes and shapes available. If you’re looking for something specific, let us know, and we’ll try to help you find it.

Shipping & Returns

We process and ship orders within 2 business days. Delivery typically takes 4-9 business days, depending on your location.

Yes! Shipping costs are already included in the product price, so there are no additional charges for delivery.

Yes! You can choose “In-Store Pickup” at checkout. Once your order is ready, we’ll notify you so you can pick it up at your convenience.

We accept returns within 15 days of purchase. To qualify for a return, the item must be in its original condition with no missing parts.

If you need to return your order, please contact our support team with your order details, and we’ll guide you through the process.