Terms of Use

Terms of Use

Last Updated: 12.03.2025

Welcome to www.crystanova.com (the "Site"). These Terms of Use ("Terms") govern your use of our Site and services provided by Ceren Crystal s.r.o. ("we", "us", "our"). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Acceptance of Terms

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

2. Changes to Terms

We may modify these Terms at any time without prior notice. Your continued use of the Site after any changes signifies your acceptance of the new Terms. We encourage you to review these Terms periodically for any updates.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not:

  • Infringe on the rights of others
  • Restrict or inhibit another user’s enjoyment of the Site
  • Include any harassing, obscene, or offensive behavior
  • Disrupt the normal operation of the Site

4. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Ceren Crystal s.r.o. or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material from our Site without prior written consent.

5. User Accounts

To access certain features, you may be required to create an account. By registering, you agree to:
✔ Provide accurate and up-to-date information
✔ Maintain the confidentiality of your account credentials
✔ Accept responsibility for all activities under your account

6. Product Descriptions

We strive to ensure that all product descriptions on the Site are accurate and complete. However, we do not warrant that product descriptions are error-free. If a product does not match its description, you may return it in unused condition according to our Return and Exchange Policy.

7. Pricing and Availability

✔ Prices and product availability are subject to change without notice.
✔ We reserve the right to modify or discontinue any product at any time.
✔ If a pricing error occurs, we reserve the right to cancel any orders placed for the incorrect price.

8. Payment

All payments made through the Site are processed securely. We accept various payment methods, including credit/debit cards and PayPal. By submitting payment information, you represent and warrant that you have the legal right to use the selected payment method.

9. Returns and Exchanges

For details on returning or exchanging products, please refer to our Return and Exchange Policy.

10. Disclaimer of Warranties

The Site and all content, products, and services available through the Site are provided on an "as is" and "as available" basis. We make no warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, Ceren Crystal s.r.o. shall not be liable for any:

  • Indirect, incidental, or consequential damages
  • Loss of profits or revenues
  • Data loss, security breaches, or unauthorized access
  • Any interruptions, bugs, or viruses affecting the Site

Even if we have been advised of the possibility of such damages, we shall not be held responsible.

12. Indemnification

You agree to indemnify, defend, and hold harmless Ceren Crystal s.r.o., including our officers, directors, employees, and agents, from any claims, liabilities, damages, losses, or costs (including attorney fees) arising from:
✔ Your violation of these Terms
✔ Your misuse of the Site
✔ Any unlawful activities performed through your account

13. Governing Law

These Terms and your use of the Site are governed by the laws of the Czech Republic, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Prague, Czech Republic for any legal disputes.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ceren Crystal s.r.o. regarding your use of the Site and supersede all prior agreements.

Contact Us

If you have any questions about these Terms, please contact us at:

📍 Ceren Crystal s.r.o.
V přístavu 1585/20, Holešovice (Praha 7), 170 00 Praha
📧 Email: support@crystanova.com

We appreciate your business and your trust in Ceren Crystal s.r.o..